Dear valued Customers
We as a family have had to make a hard decision regarding our business and the future running of our business and hope you can understand the situation.
In order to keep to the Welsh Government guidelines we are having to rethink how we operate our business.
Unfortunately this means we will not be opening the rest of the 2020 season, this will enable us to make the changes required.
We have thought long and hard about making this decision and feel for the safety of our family and visitors it is the right one.
Things surrounding Covid-19 continue to change by the day, including localised lockdowns across the UK.
Given the current guidelines there will be a lot of changes and it is unlikely we will continue to operate as a bunkhouse/hostel, in order to meet with social distancing measures.
We are looking to develop the building to accommodate up to 8/10 people max, for families or small groups of friends to gather in a safe environment.
If you would like to be kept updated with all developments, please check our Facebook page, we look forward to greeting you again in the near future.
Jane Guy and Family

Our environmental policy
Here at the Bala Bunk House we are working towards a green & safe environment, we believe it is very important to do all we can for a greener future. We use environmentally Friendly Cleaning products and recycle all we can. We also encourage our guest’s to do a bit for the environment while on their stay here, we supply environmentally friendly "E-cover" washing up liquid (so leave the Fairy at home) and separate bins for recycling Plastics, Cans, Organic, and crates for bottles. All our lights are fitted with low energy bulbs and the cisterns are fitted with hippo bag water savers.
Future plans
We are planning to implement a staged environmental make over to the place, depending on cash and planning approval, To include solar panels on the south facing side of the Bunk House roof, Conservatory built of Oak and K glass again built on the front (south facing) of the Bunk House, rain water cisterns and to finish it off we are looking in to having a hydro electric, micro-turbines, installed in the stream at the back of the property, we also intend to research the possibility of installing a reed bed waste system instead of the septic tanks.
Our access statement.
Bala Bunk House is accessed from the main A494 via a gravel drive. both the main bunk house lounge/diner and the little cottage are accessed from the drive. The bunk house has a door threshold. .
The Bunk House lounge/diner is level through out leading to 3 steps going down to the Kitchen, shower and toilet rooms and drying room. And leading out through the back door (over threshold) to a small paved area and then down 2"- 50mm to the rear car park which is gravel and chippings.
The 3 bedrooms (sleeping 2,4,8) above the main bunk house are accessed via external uneven stone steps. The 4th bed room (sleeping 6) of the main bunk house is attached to our house just across and level with drive with just a door threshold to negotiate.
The little cottage is accessed again from the drive it has 6"-150mm step leading to threshold (temporary ramp available). As you enter the front door in to a small corridor there is a small toilet/washroom on the left. Then through the next door which opens in to the self-contained bunk room which is level through out having 3 bunk beds (sleeping 6). There's a shower room just on the left as you enter which has a 6"-150mm step into the shower tray. It has it's own little kitchenette.
Terms & Conditions
All prices are as per the current price list unless otherwise agreed in writing. Accommodation charges are payable in advance. Cheques need to be supported by a Bankers Card or given time to clear. All cheques payable to NG & J Williams
Telephone bookings are welcome and held for one week to enable you to confirm and pay the provisional reservation deposit.
Invoice Payments.
All invoice’s should be paid in full within fourteen days of receipt of invoice unless the date of your groups arrival is less, in which case payment should be sent by return post.
Provisional Reservation deposit is 20% of total accommodation cost. It is payable when booking and not returnable if you cancel.
The Balance of Accommodation costs should be paid within four weeks.
A reservation is only guaranteed when it is paid in full. If you do not pay the balance on time we reserve the right to relet the reservation to another party. If we are able to do so we will return your deposit.
If you book less than four weeks before you come the full accommodation cost should be sent with your confirmation.
Exclusive use.
If you agree to pay for at least 14 places we give you sole use of the Main Bunk house. If you pay for at least 20 places we give you sole use of the Main Bunk house & Annex . Pay for 26 you have whole place Main Bunk, Annex & Self- contauned Bunk room.
A provisional reservation confirmed with a deposit and acknowledged by us in writing is binding and because we then refuse other bookings for the same period we expect to be paid in full.* As with any other holiday it is wise to take out cancellation insurance.
Overnight accommodation:
Covers the period from 5pm on the day of arrival to 11.30am on the day of departure including day time use during the inclusive days. Charges include bed linen, hot water, gas, heating and electricity to our apparatus.
Daytime Hire:
Day use of the Coach House for meetings or by groups wishing to use the premises as a centre for activities throughout their day of arrival or departure can be arranged but must be booked in advance to ensure that it does not clash with the requirements of other groups. Day use is normally from 10am to 5pm and the charge includes, heating, use of kitchen, showers and reasonable cleaning by us. If extensive cleaning, washing of crockery etc., is required a charge will be made.
Self Catering:
For the benefit of others it is expected that you will keep the place reasonably tidy, wash up and put your own gear away as you go along and clear your own litter into the bins provided. Please leave the kitchen and toilet areas as you would wish to find them and do not disturb bunks other than your own.
Stag and Hen Parties
We welcome Stag and Hen parties ( sole use paying for min of 20 is required) but request a damage bond of £250 in advance, this is refundable at the end of your stay provided no damage has been caused to the property, the contents or the grounds. We must be informed of your intent and reserve the right to refuse to provide accommodation. Due to damages caused in the past, it is with the utmost regret we have had to adopt this policy.
You are expected to leave the Coach House as you find it. The price does not include service.

Full service: The Coach House is essentially a self service establishment where you can stay for a very modest price by looking after yourselves. If your party is unable or unwilling to do it's own chores you should tell us in advance so we can agree a mutually acceptable service charge.
Damage: Our insurance policy requires us to pay the first £200 of any claim so all breakages and damage must be paid for. We reserve the right to make our agreement to your occupancy conditional upon you paying a damage bond in advance.
Jane&Guy Williams

*It is with the utmost regret that we have adopted this policy. Weekends and peak times are frequently applied for by several groups well in advance and some have been prepared to pay our small holding deposit and cancel when it's too late to replace the booking. When circumstances such as ill health or bereavement force you to change plans we will do what we can to find alternative customers for your booking. A proportionate reduction or refund will be made if we are able to relet all or part of your reserved space.

Time keeping - Organisers notes:
The Coach House is not a youth hostel. We want you to come and go as you please so we avoid curfew rules as far as practical. However, it is communal living and it is not possible to have one group carousing ’til the small hours and another trying to get to sleep at 10pm.

When more than one group is booked in together the rule is lights out and quiet by 11.30pm.

If your group wants to have a party or come in very late and sleep out the next morning you must book the whole Coach House. The same applies if you look for peace and quiet so you can turn in early and be out early in the morning.

Arrival time: Please ensure that you or some other responsible member of your party arrives before 10pm. If this is not possible please telephone so we can make alternative arrangements.